Privacy Policy

Seventy Three is a trading name of Seventy Three Retail Ltd. Seventy Three are committed to protecting and respecting your privacy. We have structured our website so that you can visit without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, it will only be used in accordance with our Privacy Policy. This policy sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purposes of the Data Protection Act the data controller can be contacted here:

Data Controller, Seventy Three Retail Ltd, The Sidings, 1 Station Road, Kingston upon Thames, KT1 4HG

YOUR CONSENT

When shopping online with Seventy Three Retail, we will ask for personal information such as as your name, email & delivery address and credit or debit card details. A contact telephone number may also be requested so that you can be contacted if there is a problem with your order. All this information is legitimately necessary to process & notify you of your order and we are committed to respecting your privacy. By shopping online with Seventy Three you give us your consent to collecting and using this personal data as specified below in accordance with this policy. Should we choose to change these terms for any reason, the changes will be posted here so that you are always kept informed about the collection and use of your personal information, and when we disclose it.

  Your information will be kept securely in accordance with our internal security policy and may be used to:

  • Process your order quickly and efficiently
  • Provide you with an up-to-date, efficient and reliable service
  • Help with fraud protection
  • Open and run your account
  • Administer prize draws and competitions
  • Provide you with a more personalised shopping experience.
  • To send you email marketing to inform you of the latest products, offers and promotions (only if you have previously consented)
  • To ensure that content from our site is presented in the most effective manner for you and your computer
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
  • To notify you about changes to our services 

SECURITY

When you place an order with us we collect certain information which is required to allow us to process your transaction. This includes your personal details, order details and details of your address(es). We will use this information to process your transaction and despatch your order and will never pass this information on. Our site uses the latest secure server technology to ensure your information is protected to the highest standard, whenever you place an order or access your account information. The Secure Sockets Layer (SSL) software we use encrypts the information you input, ensuring that it is virtually impossible for unauthorised parties to read any information that you provide.

MARKETING 

You can choose to sign up for our newsletter either in store or on our website by entering your email address. You will be asked to confirm your subscription and will be given a discount for 10% off your first order. Newsletters are sent by us via Mailchimp to inform our customers of the latest products, offers and promotions. By signing up to receive this information you consent to receive marketing communications from us on email. You will not be sent any other form of marketing other than what you have signed up to receive. 

The information that is passed to Mailchimp may include your Subscribers’ name, physical address, email address and phone number as well as details including gender, location, purchase history, store you purchased from and any other relevant demographic information. By giving us this information, you consent to this information being collected, used, disclosed, and stored by Mailchimp. You can read Mailchimp's Privacy Policy here.

You have the right to withdraw consent and can stop receiving marketing messages from us at any time. You can do this by:

  • Clicking on the ‘unsubscribe’ link in any email that is sent to you
  • By contacting our Customer Services Team 

On occasion we may ask for feedback from you about the usage or services our Website provides to help us develop and improve it further. For quality control and training purposes, we may monitor or record your communications with us. We may on occasion notify you by email about changes to our Terms and Conditions, Privacy Policy or other important changes to our Website or our service.

KEEPING YOUR INFORMATION

We’ll hold on to your information for as long as you have your account with Seventy Three, or as long as is needed to be able to provide the best service to you. We may also sometimes keep hold of and use some of your information after your account has been closed with us if it is required to meet legal or regulatory requirements, resolve disputes and prevent fraud and abuse. In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. We may disclose your address and post code details to check against the IMRG Security Alert or any other Fraud Prevention Scheme. At all times where we disclose your information for the purposes of fraud prevention it will remain secure. We will never sell, distribute or lease your personal information to third parties. You have the right to withdraw your information at any time. 

For more information or to contact us please use the address and contact details below:

Seventy Three Retail Ltd
The Sidings
1 Station Road
Kingston upon Thames
KT1 4HG
Tel: +44(0)208 6755 085

E-mail: customer-services@73retail.com

Website Queries: Please note the telephone number above is for our head office. If you have any queries directly relating to the Seventy Three website please call us on 01908 661750

If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible to the above address. We will correct any information which was found to be incorrect promptly.

COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes, we will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.